{"id":576,"date":"2024-03-06T08:35:21","date_gmt":"2024-03-06T08:35:21","guid":{"rendered":"https:\/\/kb.educlaas.com\/learner\/?post_type=docs&amp;p=576"},"modified":"2024-03-06T08:35:21","modified_gmt":"2024-03-06T08:35:21","slug":"i-am-not-showing-notifications-popups-of-incoming-calls-and-messages-from-microsoft-teams","status":"publish","type":"docs","link":"https:\/\/kb.educlaas.com\/learner\/docs\/i-am-not-showing-notifications-popups-of-incoming-calls-and-messages-from-microsoft-teams\/","title":{"rendered":"I am not getting notifications\/popups of incoming calls and messages from Microsoft Teams."},"content":{"rendered":"<p><strong>If this happens on both your desktop app and mobile app, they ring the incoming call to let you know that a call is coming, but there is no popup or notification that actually shows the incoming call, you can do the following: follow the steps given.<\/strong><\/p>\n<p><strong>1) Open your Microsoft Teams account.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-577\" src=\"https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/1-1-300x174.png\" alt=\"\" width=\"601\" height=\"349\" srcset=\"https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/1-1-300x174.png 300w, https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/1-1-1024x595.png 1024w, https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/1-1-768x446.png 768w, https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/1-1-1536x893.png 1536w, https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/1-1.png 1600w\" sizes=\"auto, (max-width: 601px) 100vw, 601px\" \/><\/p>\n<p><strong>2) Then go to\u00a03 dots right beside your profile picture and select &#8220;Setting&#8221;.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-578\" src=\"https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/2-1-300x289.png\" alt=\"\" width=\"538\" height=\"518\" srcset=\"https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/2-1-300x289.png 300w, https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/2-1.png 479w\" sizes=\"auto, (max-width: 538px) 100vw, 538px\" \/><\/p>\n<p><b>3) Then click on &#8220;Notifications&#8221;, change the settings in &#8220;Appearance and Sound&#8221;, Enable Show messages and incoming calls notifications. <\/b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-579\" src=\"https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/3-1-300x232.jpg\" alt=\"\" width=\"515\" height=\"399\" srcset=\"https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/3-1-300x232.jpg 300w, https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/3-1-768x593.jpg 768w, https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/3-1.jpg 950w\" sizes=\"auto, (max-width: 515px) 100vw, 515px\" \/><\/p>\n<p><strong>4) You can customize or change the setting in the &#8220;Chat&#8221; options, by clicking Edit, and selecting &#8220;Banner and Feed&#8221;.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-580\" src=\"https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/4-1-300x192.png\" alt=\"\" width=\"558\" height=\"357\" srcset=\"https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/4-1-300x192.png 300w, https:\/\/kb.educlaas.com\/learner\/wp-content\/uploads\/2024\/03\/4-1.png 720w\" sizes=\"auto, (max-width: 558px) 100vw, 558px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If this happens on both your desktop app and mobile app, they ring the incoming call to let you know that a call is coming, but there is no popup or notification that actually shows the incoming call, you can do the following: follow the steps given. 1) Open your Microsoft Teams account. 2) Then &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/kb.educlaas.com\/learner\/docs\/i-am-not-showing-notifications-popups-of-incoming-calls-and-messages-from-microsoft-teams\/\"> <span class=\"screen-reader-text\">I am not getting notifications\/popups of incoming calls and messages from Microsoft Teams.<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","footnotes":""},"doc_category":[17],"doc_tag":[],"class_list":["post-576","docs","type-docs","status-publish","hentry","doc_category-microsoft-teams"],"_links":{"self":[{"href":"https:\/\/kb.educlaas.com\/learner\/wp-json\/wp\/v2\/docs\/576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.educlaas.com\/learner\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/kb.educlaas.com\/learner\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/kb.educlaas.com\/learner\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.educlaas.com\/learner\/wp-json\/wp\/v2\/comments?post=576"}],"version-history":[{"count":0,"href":"https:\/\/kb.educlaas.com\/learner\/wp-json\/wp\/v2\/docs\/576\/revisions"}],"wp:attachment":[{"href":"https:\/\/kb.educlaas.com\/learner\/wp-json\/wp\/v2\/media?parent=576"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/kb.educlaas.com\/learner\/wp-json\/wp\/v2\/doc_category?post=576"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/kb.educlaas.com\/learner\/wp-json\/wp\/v2\/doc_tag?post=576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}