{"id":199,"date":"2023-10-13T07:35:39","date_gmt":"2023-10-13T07:35:39","guid":{"rendered":"https:\/\/kb.educlaas.com\/learner\/?post_type=docs&p=199"},"modified":"2023-10-13T07:35:39","modified_gmt":"2023-10-13T07:35:39","slug":"i-cant-hear-on-my-macbook","status":"publish","type":"docs","link":"https:\/\/kb.educlaas.com\/learner\/docs\/i-cant-hear-on-my-macbook\/","title":{"rendered":"I can’t hear sound on my MacBook"},"content":{"rendered":"
If you can\u2019t hear sound from your Mac speakers<\/h1>\n
First, make sure any volume controls in the app you\u2019re using aren\u2019t turned all the way down. Also, try playing a different audio file, CD or DVD, or try playing the file or disc on another computer or media player to isolate the problem. Then, try the following solutions.<\/p>\n
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If you\u2019re using your computer\u2019s built-in speakers<\/h2>\n
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Unplug any headphones or external speakers.<\/li>\n
On your Mac, choose Apple menu\u00a0<\/picture>\u00a0> System Settings, then click Sound\u00a0\u00a0in the sidebar. (You may need to scroll down.)<\/li>\n
Click Output on the right. Make sure [Mac model<\/em>] Speakers is selected, the \u201cOutput volume\u201d slider is not all the way to the left and the Mute tick box is not selected. \n<\/figure>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n
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If you\u2019re using external speakers connected to the audio output port of your computer or display<\/h2>\n
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Make sure the speakers are plugged into the audio output port on your Mac or display, and if necessary, into a power supply. Check for a power switch and volume adjustment on your external speakers. If necessary, turn the speakers on and adjust the speaker volume.<\/li>\n
On your Mac, choose Apple menu\u00a0<\/picture>\u00a0> System Settings, then click Sound\u00a0\u00a0in the sidebar (you may need to scroll down). Click Output on the right, then make sure your external speakers are selected in the output device list.<\/li>\n<\/ul>\n
If your external speakers still aren\u2019t working, check the instructions that came with your speakers.<\/p>\n<\/div>\n<\/div>\n
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If you\u2019re using external speakers connected to the USB port of your computer or display<\/h2>\n
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On your Mac, choose Apple menu\u00a0<\/picture>\u00a0> System Settings, then click Sound\u00a0\u00a0in the sidebar. (You may need to scroll down.)<\/li>\n
Click Output on the right, then make sure the external USB speakers are selected.<\/li>\n
Press and hold Option, then choose Apple menu > System Information.<\/li>\n
Click USB in the Hardware section of the sidebar, then make sure your speakers are listed. If they aren\u2019t, try unplugging the speakers and then plugging them in again.<\/li>\n<\/ul>\n
If your external speakers still aren\u2019t working, check the instructions that came with your speakers.<\/p>\n<\/div>\n<\/div>\n
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If you\u2019re using your display\u2019s built-in speakers<\/h2>\n
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Unplug any headphones or external speakers from your Mac.<\/li>\n
Make sure the cables from the display are connected to the ports on your Mac.<\/li>\n
On your Mac, choose Apple menu\u00a0<\/picture>\u00a0> System Settings, then click Sound\u00a0\u00a0in the sidebar. (You may need to scroll down.) Click Output on the right, then make sure [Mac model<\/em>] Speakers is selected in the output device list.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n
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If you\u2019re using a digital receiver<\/h2>\n
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If you\u2019re using your computer\u2019s digital output port (not available on all computers), choose Apple menu\u00a0<\/picture>\u00a0> System Settings, then click Sound\u00a0\u00a0in the sidebar. (You may need to scroll down.) Click Output on the right, then make sure Digital Output is selected in the output devices list.<\/li>\n
Make sure your computer is connected to a digital-ready receiver using an optical digital cable, and that your receiver is set up for digital input (see the information that came with your receiver).<\/li>\n
Try adjusting the volume on your receiver. You can\u2019t use the computer\u2019s volume controls to adjust the volume while using digital output.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"
If you can\u2019t hear sound from your Mac speakers First, make sure any volume controls in the app you\u2019re using aren\u2019t turned all the way down. Also, try playing a different audio file, CD or DVD, or try playing the file or disc on another computer or media player to isolate the problem. Then, try …<\/p>\n
![\"\"](\"https:\/\/help.apple.com\/assets\/642601949698396B0B0C2097\/6426019B9698396B0B0C20AF\/en_GB\/2f77cc85238452e25cb517130188bf99.png\")
<\/picture>\u00a0> System Settings, then click Sound\u00a0![\"\"](\"https:\/\/help.apple.com\/assets\/642601949698396B0B0C2097\/6426019B9698396B0B0C20AF\/en_GB\/0256b79168f680a57316aa3f11d0be7b.png\")
\u00a0in the sidebar. (You may need to scroll down.)<\/li>\n![\"The](\"https:\/\/help.apple.com\/assets\/642601949698396B0B0C2097\/6426019B9698396B0B0C20AF\/en_GB\/485ee8ab50695905e0b0312fdf09f930.png\")
<\/figure>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n![\"\"](\"https:\/\/help.apple.com\/assets\/642601949698396B0B0C2097\/6426019B9698396B0B0C20AF\/en_GB\/0e2c53fa5a413cc7ff5099226fb50188.png\")
<\/picture>\u00a0> System Settings, then click Sound\u00a0